Shipping Policy
Shipping Policy
Thank you for supporting our small handmade business 🤍
Every blanket is made to order, which means we take extra care in creating something truly special for you.
Processing Times
- All orders are made to order
- Please allow 2–5 business days for production before your order is dispatched
- During busy periods, processing times may be slightly extended
Shipping Times
- Estimated delivery time: 7–12 business days after dispatch
- Delivery times may vary depending on your location and external factors
Shipping Costs
- Shipping costs are calculated at checkout unless stated otherwise
Tracking
- Once your order has been shipped, you will receive a tracking number via email
- Please allow a short period for tracking updates to appear
Delays
While we always aim to deliver within the estimated timeframe, delays can occasionally occur due to:
- Postal service disruptions
- Customs processing (for international orders)
- High demand periods
We are not responsible for delays once the order has been dispatched.
Incorrect Address
Please ensure all shipping details are entered correctly at checkout.
We are not responsible for:
- Orders shipped to incorrect or incomplete addresses provided by the customer
- Orders lost due to incorrect shipping information
Lost or Stolen Packages
If your package is marked as delivered but cannot be found:
- Please contact your local courier first
- We are not responsible for lost or stolen packages once delivery has been confirmed
Customs & Duties
For international orders:
- Customs fees, taxes, or import duties (if applicable) are the responsibility of the customer
- We have no control over these charges
Contact
If you have any questions about your order, feel free to reach out to us and we’ll be happy to help.